According to guest reviews, the hotel has been rated as
Use BadgeFeaturing a hairdresser and a restaurant onsite, 3-star Hanoi Crystal Hotel is situated in Hoan Kiem district, 7 minutes by foot from French Quarter. This hotel is situated in the very heart of Hanoi, not too far from Lake of the Restored Sword.
Location
The family-friendly hotel is placed about 19 miles from Noi Bai International airport and a few minutes' walk from Dong Kinh Nghia Thuc Square. The President Ho Chi Minh Mausoleum is 10 minutes' drive from the property. Union Park is reachable within a 5-minute drive.
Well-connected to many sights, Hanoi Crystal Hotel is a mere 500 feet away from Sapa Express bus station.
Rooms
The accommodation comprises 35 rooms with a personal computer and a LCD flat panel TV as well as a minibar, coffee and tea making equipment. Bathroom amenities include a bidet, rain showers and a separate toilet, as well as comforts like a hairdryer and bathrobes.
Eat & Drink
Also, this hotel features the lounge bar. Cocktails and drinks are available at Diamond Sky Bar and The Gourmet Corner Restaurant & Sky Bar located nearby.
Internet
Wireless internet is available in public areas for free.
Guest Parking
No parking available.
Year renovated: 2010. Number of floors: 7. Number of rooms: 35.
Rooms and availability

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Bed options:
2 Single beds -
Room size:
270 sq. feet
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Max:
2 persons
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Shower
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Bathtub
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Air conditioning

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Bed options:
2 Single beds -
Room size:
305 sq. feet
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Max:
2 persons
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City view
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Shower
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Heating
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Bathtub
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Air conditioning

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Bed options:
1 King-size bed -
Room size:
345 sq. feet
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Max:
3 persons
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City view
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Shower
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Bathtub
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Air conditioning
- City landmarks
- Nearby
- Restaurants
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Relaxing base for exploring Hanoi. Our stay was great as usual. The hotel is in the old district. Moreover, bonus was free Wi Fi.
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We loved Hanoi Crystal. We had the deluxe room which was large. Lots of restaurants to eat close by, like Green Tangerine that was only 5 minutes' walk away.
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Overall good value for Hanoi. We loved it, its staff and rooms.
Can’t fault the property in any way.
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Very helpful staff and good hotel location, very close to Hoan Kiem Lake and the old quarter, just 2 minutes walk. Comfortable room and good facilities.
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Great hotel and fantastic value for money. The manager and the staff were super friendly and everyone spoke really good english. The free breakfast was really good and the room was great. For the money you pay, not much can beat this!
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The staff was very friendly and helpful. The rooms were clean and comfortable.
Unfortunately, the breakfast buffet was not good.
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Low price and good location in old quarter
We booked a private tour with the hotel owner, Tony Hawk which turned out to be a huge rip off. The guide was immature, the driver reluctant to drive, the itinerary kept being reduced, the accommodation was very poor and the places chosen to eat were cheapest street vendors. We paid a lot of money and received very little in return, with no refund. Lesson learned- choose reputable tour operators. Be warned. This owner operates 3 Hanoi hotels so look for the name .
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The manager, Patrick Lee was absolutely brilliant, he arranged our travel to Halong Bay on a new and modern junk A class Opera, the services was great and staff very polite and professional, We booked the superior cabin but the manager Patrick upgraded to the deluxe cabins ( becuase my wise organized her birthday). Patrick and his staff also arranged our tour and hotel to the central and south of Vietnam ( flight to Hue, Bus from Hue to Hoian, train from Daning to Nhatrang). All our trip and service was excellent they contacted us everyday to takecare us and made the whole experience absolutely stress free for us. The hotel located right in the heart of Hanoi old quarter just a block to all the attractive place in Hanoi. The hotel has just been repaired and upgraded, room was brand new with full modern facilities. We really enjoyed with our stay there.
Some time noise come from the buiding next door which is under structure.
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I am very happy when I stay here, because All the staff very kindly and I can learn Vitnames language and cooking and I feel still at home . thank very much.don ,t forget if ngen ,hang loun Bo tTu came to Indonesia stay to my home. Ok by ..........
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Staffs are so nice, friendly, they will give you any information you want, Location is very good just 5 minutes to Hoan Kiem Lake...Room is clean, furniture is very nice. We booked trip to Sapa and Halong bay for 2 days/ 1 nights, it is perfect one and It is cheapest ones in our group (us$ 68), Sapa really nice. I stayed one night in hotel and 2 days for trekking. I definitely stay again this hotel if I come back Hanoi as well as book their trips...Thanks for such a good service!
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Location very good, staffs are friendly, service good, I booked Halong trip for 2 days sleep on boat, this is very good and I found out my price is cheapest in our boat,
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Location is good, Staff are helpful, Wifi very fast computer is also fast, facilities are very nice, the most I like is its mattress.
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Hotel is very nice, staff are friendly, location is very good, they are willing to give you any information you want. Wifi is very fast.
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I appreciated accomodating stuff, I believe they do their best. I was able to negotiate a price for next days to stay. Even though it was specified I wouldn't have a window in my room, I was given a room with a window.
On arrival, I was given a smoking-room even though I specified while booking that I needed a non-smoking one. They offered another, non-smoking room, on the next day, but I had to spend a night in a stinky environment. (I have an allergy to smoke).
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Like many people I read the reviews on www.Booked.net.con before reserving a room and we were quite happy with our stay here. The room was exceptionally clean and spacious. In fact the room was larger and more luxurious than those at 5 star hotels in Vietnam. Breakfast was great and staff was amazing. The hotel' location was also a bonus point for this hotel. All in all we really love this hotel and highly recommend.
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